Management practice can be viewed from various angles: evolutionary, tracing the history of the development of management thought; from the point of view of the emergence of various schools and author’s directions (for example, the school of scientific management, the administrative school, the school of human relations); and analyzing the functions, methods and styles of management (eg, a situational approach).

At the same time, it is common to understand the activity of a manager as an activity to organize interaction between people. It follows from this that the most important component of the management system and the management process itself is human behavior, human resources of communication, including such forms as disputes, tensions and conflicts.

Time management

Time management, organization of time, time management (English time management) is a technology for organizing time and increasing the efficiency of its use.

Time managementIs an action or process of training conscious control over the amount of time spent on specific activities, in which efficiency and productivity are specifically increased. Time management can help a number of skills, tools, and techniques used to accomplish specific tasks, projects, and goals. Initially, management was attributed only to business or work, but over time the term has expanded to include personal activities with the same reason. A time management system is a combination of processes, tools, techniques and methods.

Effective communication skills

The effectiveness of communication is the “final product”, the creation of which should be facilitated by the theory of speech culture in its practical application. The communicative goals of communication are closely related to the main functions of the language.

Technologies of effective communication are such methods, techniques and means of communication that fully ensure mutual understanding and mutual empathy (empathy – the ability to put oneself in the place of another person (or object), the ability to empathize) of communication partners.

Public speaking skills

Public speaking- this is a living action of a speaking person, which is carried out in contact with this or that community, with a group of people. PV is carried out within the framework of the relationship between the active moderator and a certain perceiving human environment. In this case, the speaker takes on a special role. It deliberately seeks to influence the environment, including the intention to transmit information, knowledge, to exert emotional influence, to induce a certain action. Public speaking is a kind of prepared and planned contact with a group of listening people. By the nature of the action, the following types of public speaking are distinguished: informational, persuasive, etiquette, presentations. Depending on the type of performance, the organization of preparatory and performing procedures takes place.

Business Relationship Psychology

Business relations are diverse ties that arise between social groups, as well as within the latter in the process of their business activity, i.e. joint activities for the benefit of a common cause. This activity can be realized in various spheres: political, economic, social, cultural – i.e. spheres that any person inevitably faces.

The psychology of business relationships is an academic discipline about the psychological aspects of those relationships in which a person is always included and which accompany our life every second.

The psychology of business relationships puts a person in a conscious position in relation to his own experience and gives him the means to actively transform his inner world and behavior, allowing him to influence his environment, his career and his destiny in general.

Business person image

First of all, it is health. A sick person can only evoke sympathy and pity, but not a feeling of cheerfulness and energy. Health is even more important than money, since many, doing business, spend their health, and then, using the money they earn, they unsuccessfully try to restore it. Remember this truth.

The second component of a business person’s image is appearance. This includes how a person is able to choose his style correctly. It is not necessary to wear only expensive suits, sparkling with brand names and believing that this can appear positively on the image. It is enough to wear high-quality and well-chosen clothes.

Manners are also an integral part of the image. And they are, perhaps, no less important than clothes. Manners are the ability to work in a team, the ability to negotiate and defend your opinion. Ability to present information.

Do you remember the saying about seeing off “according to the mind”? Professional qualities can also be attributed to part of the image. After all, your professionalism gives you a lot of confidence that others will surely notice.

Inner world. Your moral positions, civic positions, your attitude to your place in the world – all this is also part of the image. After all, your goal is not only to make as much money as possible? And no matter how you strive to achieve success, first of all, you remain a person with your inner world.

Image includes not only your clothes, but also your behavior. By emphasizing your respect, restraint and correctness in relation to the interlocutor, you make a strong positive impression on him. Respectful treatment is often more important than the price of your suit. It is necessary to get used to such communication throughout your life. Treat employees, neighbors, and even shop assistants as your best business partners. And then politeness will become a normal and familiar phenomenon for you, it will seem natural and will not disappear at the most crucial moment. Remove slang and common expressions from your vocabulary forever. A slang word that accidentally breaks out in a business conversation can seriously damage your reputation.

Leadership and charisma

Leadership is the ability to make decisions for a whole group of people and the ability to convince them of the correctness of this choice. Leadership is the process of directing the behavior of others in order to achieve common goals. In psychology, there are several classifications of leaders, but only two types of them are distinguished – this is a formal leader (elected leader) and an informal leader.

Charisma is a special property due to which a person is evaluated as gifted with special qualities and capable of exerting an effective influence on others.

Stress-free control

Stress is a common and common occurrence. We all experience it at times. It can be like a feeling of emptiness in the depths of the stomach, as well as increased irritability and insomnia during an exam session. Minor stress is inevitable and harmless. Excessive stress is what creates problems for a person.

Sometimes the manager’s tension is even good for the cause. It is known that a person who is in a state of moderate stress feels mobilized, his activity is more successful than in a calm state. This state in psychology is called eustress.

When the tension becomes too strong, inhibition or fussiness occurs. This stress is called distress, and it is usually referred to when talking about the negative impact of stress on human health.

Stress management should be understood as the process of stress management, which includes three main areas: prevention of stress factors, reducing stress from unavoidable stressors and organizing a system to overcome their negative consequences.

Firstly, these techniques allow you to provide an internal “detachment” from sources of anxiety, maintaining equanimity in any circumstances. Secondly,they help to manage their behavior not only in relation to the current moment, but also in a more distant life perspective: to set goals, determine your life priorities, etc. Third, can they be aimed at changing the state at the current moments of time? for example, to teach how to quickly “release” the arisen tension using relaxation.

Photo by Jehyun Sung on Unsplash

Sascha Barby

Sascha Barby

Sascha's passion for food and the foodservice industry has driven him since he first worked in the kitchen. Projects abroad and the diversity of the industry have only increased his enthusiasm. Started as a Chef in various restaurants in Germany and Canada, completing his skills with an MBA, he now works at Rational AG in marketing.  Sascha lives with his wife and children in Bavaria near Munich.

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